Terms Of Use

 

The Long Walk will utilize its online ecommerce facility (the website) to sell goods and services including event and fundraising merchandise including tee-shirts, music CD’s, DVDs and other event memorabilia, event ticketing and online donations.

Currency of transaction is Australian Dollars (AUD) only
*Please note that all monetary amounts are in Australian dollars and include GST where applicable


Delivery policy
Postage and Delivery Order processing timescales. For online / phone orders, Australia wide orders will be despatched within 5 working days after your order is placed.

For postal / faxed orders, Australia wide orders will be despatched within 7 working days after your order is received.

Delivery timescales
After your order is dispatched, for non express items, Australia Post estimate delivery will take 5 – 7 working (or business) days for metropolitan areas, however this often takes less time. If your address is within a non metropolitan area, Australia Post may take longer to deliver your goods.

If you select Express Post as your preferred postage method, the delivery of your goods will be 1 – 2 working (or business) days after your order is despatched.

 

Please note that your order may be sent in more than one parcel.

 

Delivery Cost
Delivery charge within Australia

For delivery within Australia, postage and handling is 15% of the goods total, with a minimum of $6.00 and a maximum of $16.00.


Delivery charge within New Zealand*

For delivery to New Zealand, postage and handling is 20% of the goods total, with a minimum of $15.00 and a maximum of $40.00.


Overseas freight charges*
Postage and handling is calculated as 15% of the goods total. For delivery overseas, outside Australia (except New Zealand), the delivery charge has a minimum charge of $40.00 and a maximum charge of $100.00. If you wish to contact us in respect of International delivery charges, please email admin@thelongwalk.com.au.

 

Overseas orders
We are happy to take overseas orders through the Internet. Please note that, in order to make fulfilment of overseas orders manageable, there are a few requirements:

 

1. Payment for the order must be by Visa, Mastercard or AMEX.
2. You must sti